Privacy Policy

Effective date: Jan 1, 2016

This Privacy Policy explains how InSource Apps, a brand of ("InSource Apps," "we," "us," or "our"), collects, uses, discloses, and protects information when you use our websites, applications, and AI software solutions (collectively, the "Services").

1. Information We Collect

We may collect the following categories of information:

• Information you provide: Name, email address, phone number, company details, billing information, and any other information you submit through forms, account registration, or support requests.
• Usage data: Information about how you interact with our Services, including pages visited, features used, timestamps, and device or browser information.
• Technical data: IP address, device type, operating system, and log data collected automatically through cookies or similar technologies.
• Content data: Information or files you upload to our Services in order to use our AI software solutions.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our Services;
• Process transactions and send related information, including confirmations and invoices;
• Improve, personalize, and develop new features, including our AI models and automation tools;
• Communicate with you, including responding to inquiries and providing customer support;
• Monitor and analyze usage trends to improve the performance and security of our Services;
• Detect, prevent, and address fraud, abuse, security incidents, and technical issues;
• Comply with applicable legal obligations.

3. How We Share Information

We do not sell your personal information. We may share information in the following circumstances:

• Service providers: With trusted third-party vendors who help us operate our Services (e.g., hosting, analytics, payment processing), under confidentiality obligations.
• Legal requirements: When required by law, regulation, legal process, or governmental request.
• Business transfers: In connection with a merger, acquisition, or sale of assets, subject to standard confidentiality arrangements.
• With your consent: Where you have given us permission to share information for a specific purpose.

4. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to operate our Services, remember your preferences, and analyze usage. You can control cookie preferences through your browser settings, though disabling cookies may affect certain features of our Services.

5. Data Security

We implement reasonable technical and organizational measures designed to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have rights to access, correct, update, delete, or restrict the use of your personal information, and to object to certain processing activities. To exercise any of these rights, please contact us at [email protected].

8. Children's Privacy

Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to delete it.

9. International Data Transfers

Your information may be processed and stored in countries other than your own. Where we transfer information internationally, we take steps to ensure it receives an adequate level of protection consistent with this Privacy Policy.

10. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties, and we encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. We encourage you to review this page periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].